Prices
All prices are in UK pounds.
Making a Purchase
Ordering at Sebor Absinth TM.com is fast and secure. Once you have chosen the product/s you wish to purchase just follow these simple steps. Then click 'Add to Cart', continue with this process until you have added all the products you wish to purchase. Once this is complete click 'Checkout'. You will then be asked to fill in your personal/shipping details when you have entered your details and chosen your delivery method click 'Next'. Choose the type of credit / debit card you wish to use and enter the details requested. Then just click 'Finish' to confirm your order. You will then receive via email your shopping confirmation note, if any of these details are incorrect please contact us at info@seborabsinth.com
Shipping & Handling
All Shipping and handling prices are included in the prices quoted.
Delivery Schedule
UK - 2 working days: Eire - 3 working days: Europe - 3 working days:
USA - 5 working days: Rest Of The World - 7 working days
Cancellations
To enable a fast efficient delivery service most orders are dispatched within 24 hours of receipt, therefore a full refund will only be given if the written cancellation (e-mail or fax) is received prior to dispatch. Products cancelled after dispatch will need to be returned unopened to the address below. Refund will be made within 30 days of cancellation.
The return address is: CANCELLATIONS DEPARTMENT, Sebor Absinth TM Ltd. Box 1111 Kingston Surrey England KT1 4YX.
Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is defective.
Returned parcels can be reshipped on repayment of shipping costs.
Refunds on orders returned will be made less delivery costs.
No Quibbles Guarantee
(In addition to consumers' statutory rights) Our "no quibbles" guarantee means that if you are unhappy with your purchase, please notify us within 7 days from the day the goods were received, return the stock to us unopened and in original packaging and we will issue a full refund within 30 days of your cancellation, if no suitable alternative is available.
In the event of cancellation after dispatch, please return the goods unopened and in the original packaging addressed to: RETURNS DEPARTMENT, Sebor Absinth TM Ltd. Box 1111 Kingston Surrey England KT1 4YX. Goods are to be returned at the cost of the consumer, Should they not be returned we reserve the right to collect the goods and deduct the cost of this from the refund. This returns policy does not affect your statutory rights.
Privacy Policy
At Sebor Absinth TM we are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. Please read on for more details about our privacy policy.
Controllers Of Personal Information
Any personal information provided or to be gathered by Sebor Absinth TM is controlled primarily by S. Hill, Sebor Absinth TM Ltd. Box 1111 Kingston Surrey England KT1 4YX (info@seborabsinth.com)
What Information Do We Collect? How Do We Use It?
When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfil your orders and to notify you of the status of your order. We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order and for no other purpose. For some international deliveries this number may be given to our couriers.
When you submit a customer review, we also ask for your e-mail address, although you can choose not to have your e-mail address displayed with your review.
When you enter a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.
We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new Sebor Absinth services and special offers we think you'll find valuable. If you would rather not receive this information, you may opt out by emailing us at info@seborabsinth.com
How does Sebor Absinth TM Protect Customer Information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information that you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
What About "Cookies"?
Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information they are used to store items in your Shopping Basket between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your Shopping Basket and purchasing them.
Will Sebor Absinth TM Disclose The Information It Collects To Outside Parties?
Sebor Absinth TM does not sell, trade or rent your personal information to others
Handling Complaints
There may be rare occasions when you are unhappy with the service that has been provided to you by Sebor Absinth TM. In these cases, Sebor Absinth TM endeavours to be fair and efficient in handling any complaint you should have and that your complaint will be processed confidentially. If you have a complaint, please send us a letter to this address (Sebor Absinth TM Ltd. Box 1111 Kingston Surrey England KT1 4YX) or e-mail to this address (info@seborabsinth.com). We endeavour to give you an answer within 5 working days and will provide you with a likely timescale for resolving the dispute. We will keep you informed about the progress of your complaint. We undertake to check our system regularly for handling complaints and we welcome any suggestion you may have in relation to how this system may be improved.
Security
SAll personal transaction details are handled through our SSL Secure Server certified by Verisign. For added security we ask you to re-enter payment card details with each order. All data is held in accordance with the Data Protection Act. For any queries relating to site security issues please mark them for "The attention of J. Hill" in the subject bar and e-mail them to: info@seborabsinth.com
Office & delivery Hours
Our hours of business are: Monday - Friday 9am-5pm GMT and we can be contacted during this time on +44 (0)208 943 9526 (standard rates apply). For further contact options see hour "contact " page.
Payment options
Payment can be made by the following credit and debit cards: American Express, Delta, JCB, Master Card, Solo, Switch and Visa.
Tax charges
All UK taxes (VAT @17.5%) are included in the price of the goods. For goods dispatched outside the EU, VAT is not charged, however an element of the product price is used to subsidise additional transportation costs.
